Priority rendering issue in Custom Fields and agent timed out on comment side.

- I changed the priority on the header side, but it appears to be the same on the custom fields. 
- Agent is still timed out

<img width="1599" height="1041" alt="Image" src="https://github.com/user-attachments/assets/9ccc9b14-1979-49d2-a9a2-a76da3676419" />