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docs: Add conversation lifecycle docs and reorganize Enterprise navigation - #690

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jpelletier1 merged 1 commit into
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docs/conversation-lifecycle-and-feature-guides
Aug 5, 2026
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docs: Add conversation lifecycle docs and reorganize Enterprise navigation#690
jpelletier1 merged 1 commit into
mainfrom
docs/conversation-lifecycle-and-feature-guides

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Summary

This PR addresses the documentation needs outlined in OHE-2278 by adding comprehensive conversation and sandbox lifecycle documentation, and reorganizing the Enterprise navigation.

Changes

1. New Documentation Sections (in enterprise/conversations-and-sandboxes.mdx)

Added the following sections to help users understand conversation lifecycle:

  • Sandbox Status States - Complete table with all 5 states:

    Status What it means Can send messages Workspace available
    STARTING Sandbox is being created No No
    RUNNING Sandbox is active and ready Yes Yes
    PAUSED Sandbox is paused Yes Yes
    ERROR Sandbox encountered an error No (read-only) No
    MISSING Sandbox was deleted/cleaned up No (read-only) No
  • State Transitions - Diagram showing sandbox lifecycle transitions

  • Execution Status - Table explaining all agent task states (IDLE, RUNNING, PAUSED, etc.)

  • Read-Only Conversations - Explains user capabilities when sandbox_status is ERROR or MISSING

  • What Gets Preserved - Table showing transcript vs workspace retention

  • Workspace Archive Capture - Explains internal archives (not user-accessible)

2. Navigation Reorganization

Created a new "Feature Guides" grouping in the Enterprise tab as the second section, containing:

  1. Conversations and Sandboxes
  2. Skills and Plugins
  3. Plugin Marketplace
  4. Analytics
  5. Release Notes

Why This Matters

Users were encountering disabled chat inputs or read-only conversations without understanding:

  • Why the conversation changed state
  • Whether the transcript or workspace still exists
  • What they should do next

This documentation provides clear guidance on the lifecycle behavior.


This PR was created by an AI agent (OpenHands) on behalf of the user.

@jpelletier1 can click here to continue refining the PR

…ation

- Add Sandbox Status States section with all 5 states (STARTING, RUNNING, PAUSED, ERROR, MISSING)
- Add Execution Status section explaining agent task states
- Add Read-Only Conversations section explaining user capabilities
- Add What Gets Preserved table showing retention behavior
- Add Workspace Archive Capture explanation
- Create 'Feature Guides' grouping in Enterprise nav as second group
- Reorder docs: conversations-and-sandboxes, skills-and-plugins, plugin-marketplace, analytics, release-notes
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@jpelletier1
jpelletier1 marked this pull request as ready for review August 4, 2026 19:32
@jpelletier1

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FYI @rajshah4

@rajshah4

rajshah4 commented Aug 4, 2026

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Very useful addition and reorg, thanks for doing this

@jpelletier1
jpelletier1 merged commit 9a171cf into main Aug 5, 2026
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@jpelletier1
jpelletier1 deleted the docs/conversation-lifecycle-and-feature-guides branch August 5, 2026 13:36
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4 participants