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[Portal] Link to the help desk with known details prefilled - #5990
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Replace the go.authgear.com/portal-support link in the project limit and SMS/WhatsApp country notices with the help desk form, passing the project ID, email, name and purpose when known.
The short link forwards the query string, so the help desk target stays changeable without a portal release.
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tung2744
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Oct 15, 2026
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The project limit notice (Projects page) and the SMS/WhatsApp countries notice (Login methods → Phone) linked to
go.authgear.com/portal-supportwith no details. They now pass what the portal already knows, so the help desk form opens filled in:https://go.authgear.com/portal-support?project=<project ID>&email=<email>&name=<full name>&purpose=<slug>purposeprojectproject-limitsms-otpmakeHelpDeskURL(portal/src/util/helpDesk.ts) also acceptsresume-suspendedandother, for notices that don't exist yet.Note for reviewers: the user's email and name travel as URL parameters.