Fixes #603 - Add knowledge base assistant features - #607
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…ai-features.rst
- Knowledge Base Answer Generation: new section documenting the agent-facing feature in
Related knowledge sidebar. Covers draft creation behavior (draft/published,
author assignment, language, tag ``ai-generated``, note in content).
- Verified against codebase:
* Service CreateAnswerFromAIResult confirms no auto-publish, tag_add(ai-generated),
category resolution from admin-configured list, link-to-ticket added.
* Vue component TicketKnowledgeBaseActions.vue confirms button label is
``$t("Add AI draft")`` shown on sidebar. Requires hasPermission(knowledge_base.editor)
and active ai_provider.
* Writing Assistant already documented; no changes needed there.
…ai-features.rst Knowledge Base Answer Generation: new section documenting the agent-facing feature in Related knowledge sidebar. Covers draft creation behavior (draft/published, author assignment, language, tag ai-generated, note in content). Suggested by AI: documents AI-suggested existing articles shown in the same sidebar section, without adding unverified features (relevance scores, category display). Verified against codebase before writing docs. Added image kb-answer-ticket-tab.png.
ArtifactsProduced during runtime |
dvuckovic
self-requested a review
August 10, 2026 09:32
bialaps
self-requested a review
August 10, 2026 15:26
bialaps
approved these changes
Aug 11, 2026
dvuckovic
approved these changes
Aug 11, 2026
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